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BEHIND-THE-SCENES GLIMPSE

FAQ

What payment methods do you accept?

We accept payment from debit or credit cards - Visa, Mastercard, American Express, as well as payments made by PayPal, Amazon Payments & Apple Pay.

Is COD available?

Yes. If you are uncomfortable making an online payment, please use our Cash on Delivery (COD) facility.

This facility allows you to pay your invoice amount in cash at the time of delivery at your doorstep. Kindly select Cash on Delivery at the payment page.

How safe is it to use our debit/credit card or make an online payment on Là Desi

We use the 3D Secure payment gateway for card payments. These are industry-standard secure payment methods so that we can ensure that all your online transactions at Là Desi are processed in an extremely secure environment.

How do I check the current status of my order?

  1. Order Confirmation: Shortly after your purchase, you will receive an email confirming your order.
  2. Shipping Notification: Once your order has been dispatched, you will receive another email containing
  • tracking number to monitor the progress of your shipment.
  • A convenient link to track your package online.

Can I return my order?

While we encourage you to keep your order, we understand that sometimes returns are necessary. If you wish to return your items, you may do so within 4 days of delivery. Please ensure that the clothes are unworn and in their original condition. We appreciate your understanding and are here to assist you with the return process if needed.

What is the estimated delivery time?

We usually dispatch most orders within 2-3 business days (excluding Sundays and public holidays).

If you are ordering our products from a Sale event, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 5 days of order date.